The amounts you pay for your insurance policy, often deducted directly from your paycheck.

Are paid out of pocket each year before insurance kicks in. Each family member usually has a separate deductible.

Are flat fees charged each time you visit the doctor or use any medical service, regardless of the cost of the procedure.

Requires you to pay a percentage of the total cost of care. Many plans require either co-insurance or co-pay, but some charge both.

Is the most you’ll have to spend before all of your medical bills are covered.

A guarantor is:

• A person or entity legally responsible for paying the remaining balance of charges for health care services after insurance has paid.
• A responsible party to whom the organization will send billing statements and expect to work with to meet the financial obligation for the services rendered.
• Accepts and understands terms of the admission consent form.

In most cases:

• Patients 18 years of age or older are financially responsible and serve as their own guarantor.
• For patients under 18 years of age, a parent or legal guardian/trustee is the guarantor.

• In person: Pay your bill at any registration or greeter desk.
• By mail: Send your payment and billing statement to Patient Financial Services, Southwest Health, 1400 Eastside Road, Platteville, Wisconsin 53818.
• By phone: Make a payment using your debit or credit card by calling Patient Financial Services at (608) 342-4717 or the phone number on the billing statement.
• Online through MyChart: Access your billing account summary and pay your bill electronically through MyChart: https://mychart.ssmhc.com/mychart/.

Southwest Health Center accepts cash, check, or credit card (Visa, MasterCard).

Southwest Health can assist you in setting up a payment plan. To speak with one of our patient accounts specialists about setting up a payment plan, call Patient Financial Services at (608) 342-4717.

To find out if Southwest Health Center accepts your insurance plan:

• Call the 1-800 number on the back of your insurance card.
• Confirm that Southwest Health Center is in your insurance plan’s network.
• Confirm that your Southwest Health Center physician is in your insurance plan’s network.

Note: if Southwest Health Center is not contracted with your insurance company, benefits may be considered “out of network” and thus not covered.

We scan all patients’ insurance cards every year to:

• Ensure that all of your personal information in our records is up-to-date (name, address, phone, insurance).
• Ensure that all of your billing information in our records is up-to-date so that your claims can be submitted in a timely and accurate manner.

If you have radiology services, you may receive a bill from Madison Radiology for reading of a scan or x-ray.